Terms & Conditions

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Terms & Conditions

You are being billed for services to be provided by Sun Tours Pvt. Ltd. These services may include hotel reservations, airline reservations, ground transport, guide services, entrance fees, and entertainment fees.

By proceeding with this payment, you agree not to initiate a refund claim through your credit card company for services utilized or consumed.

We cannot accept liability if payment is refused or declined by the credit/ debit card supplier (due to incorrect card details or other reasons). If payment is declined, please contact your bank/credit/debit card supplier for further information.

Upon successful payment, you will receive a confirmation screen. Please print this for your records.

Cancellation of any services may incur applicable cancellation fees as communicated to you. All refunds are subject to our cancellation policies and will be processed to the original credit card used for payment. We are not responsible for any discrepancies in refund amounts due to exchange rate fluctuations.

Sun Tours Pvt Ltd does not store your credit/debit card details on our website. All payment information is processed securely by our chosen Payment Merchants. We advise you to review the privacy policies of these third-party payment gateways, as we do not control their websites. Information collected by Sun Tours Pvt Ltd will be stored and processed in databases owned solely by us.

Our online payment service prioritizes security and confidentiality. When making an online payment, you will be asked to provide personal contact details. This information will only be used to assist with transaction issues or queries and will not be used for any other purpose.

Financial transactions are securely hosted by Bill Desk payment gateway in association with HDFC Bank payment gateway, ensuring a protected environment for all transactions. Your credit/debit card information is never transmitted outside of this secure site.